The brief
M&A Bell Electricals is a trusted North East electrical firm with a spotless five-star reputation. Their work and word-of-mouth were strong; their website wasn’t pulling its weight.
They wanted a professional, trustworthy site that matched their standing and gave new customers the confidence to choose them over a competitor they’d never met.
The challenge
Electrical work runs on trust — a customer is letting someone into their home or business and needs to feel confident before they call. A dated or generic website undercuts that in seconds.
M&A Bell’s online presence didn’t reflect the quality of the firm or the strength of their reviews. There was little to rank for locally, nothing that spoke to the specific jobs they’re known for, and no clear route from “found them online” to “rang them”. The reputation was real, but online it was invisible.
What we built
We built M&A Bell a fast, database-driven site on the same publishing engine as our other trade clients — mobile-first, cleanly designed, and fully CRM-managed.
The focus was credibility and clarity: a professional look that reassures on first glance, clear service information, and their five-star Google rating brought front and centre. Click-to-call sits on every screen, the local signals are set up so M&A Bell surfaces for nearby searches, and the structure is ready for dedicated SEO service pages as the business pushes to grow its reach.
Everything is editable from the CRM, so keeping the site current — new services, new areas, fresh detail — never needs a developer.
The results
M&A Bell now has a sharp, mobile-first website that finally matches the reputation behind it. The five-star Google rating is on show, enquiries are only a tap away, and the site reads as professionally as the firm operates.
It’s also built to expand: as M&A Bell adds services and areas, the site grows with them, turning their offline reputation into online enquiries.
Want results like this?
We build the same for trades across the North East.
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Direct line: +44 7941 078916